At Entré Computer Solutions we value the opinion of our clients. Here are just a few testimonials from clients we have had the privilege of doing business with over the years.
Wanted to take a minute to thank you both for another WONDERFUL evening with your staff and Rockford’s Ice Hogs! Crystal and I thoroughly enjoyed ourselves, again, and she is excited to have our first “bags” party! Yes, we uncrated them first thing in the morning! :) Thanks to your staff for keeping us company, and especially to those “young’ns” for carrying that box all the way to our truck in the garage across the street! They saved this old guy’s back! LOL Your staff, their knowledge and support, and the way you always give back to your customers is just a part of what makes you stand so tall above all the rest. Thanks again to you both!
President of the Board - Rockford Area Chamber of Commerce Mike, I just wanted to thank you for the assistance with my computer as I transitioned to my new chapter of life. Your staff, Tony and Todd were wonderful. They were knowledgeable AND personable. That is a fantastic combination. There is a reason that people respect you and your business….you do it right. Thank you, Rick Rick Zumwalt - President
As always Entre comes through with the best solutions! I love working with a company that places a premium on customer service and then exceeds my expectations. We appreciate all that Entre does for Keith School. Working with Cathy Niliaram is always a pleasure.
“Thanks again for staying so on top of things, you've been a great help, . . . for someone in my position that's priceless” “I’ve been extremely happy with Entré’s support and attitude through our projects”
Over the last couple weeks, we have had a couple issues with our computer system. Each time, I have called Aaron and he has resolved my problem not only quickly and efficiently, but also very professionally. He has gone above and beyond what can be expected and has never told me he couldn’t assist me with a problem. Even if he doesn’t have an immediate answer, he will find one and respond the same day (or even within the hour!). So kudos to Aaron and you as well for having a great team! Sincerely,
Thought I would pass along a quick update for you and your team. I couldn’t be more pleased with the installation and work performed by Kristina, Dave V., and Dave M. We went live last night at 5:00 PM, training, the transition all has gone very well. We are now playing with and learning about the new features we have and couldn’t be happier. Please feel free to use us as a reference going forward if you desire.
" Just wanted to let you and the rest of the Net Monitoring team know how much we appreciate the service. We recently had two drives begin to degrade about a week apart. Both times you folks let us know before we even realized anything was wrong. Hot swappable drives were brought out and replaced with absolutely no downtime for our organization. In the old days, we would have been looking at least a half day downtime per drive. The other thing we love about Net Monitoring is the usefulness for our Durand location. Most problems can be fixed remotely, and we no longer have to pay for a techs travel time!
We had an outage today. Within 5 minutes we had a call from Entre to check on us. I say, “ Now that’s what I’m talking about” ! Jan said, “It’s good to know they have our back”! Thank you and your Team! We are extremely happy with the service we get from ENTRE!
Our server would not boot after a normal maintenance reboot at lunchtime and Entré responded quickly with a replacement power supply. Although the power supply was not the problem in the end, the Tech contacted HP to troubleshoot and our system board was replaced yesterday. It really is a pleasure working with everyone at Entre and their Tech displayed a few of the reasons why when we needed the immediate support!
I like NetMonitor because it allows Entré to be aware of potential issues before it even affects us. It’s a very proactive approach to handling IT issues, really before they even become issues to the customer!
Entre's Net Monitor is a vital system that keeps NowCare one step ahead. Whether it's scheduled maintenance, maintaining proper and effective backups, or bridging NowCare's infrastructure to another vendor's, ENM gives us the ability to aggressively continue pursuing our goals without having to second guess or worry that our systems will support our current needs and any additional needs in the future. In addition to the numerous capabilities the ENM software brings, the team that deploys and runs it is even more impressive. We've found Aaron McDonald to be very professional, helpful, and willing to help in any manner he can. We also appreciate that if Aaron doesn't know an answer, he will seek out help from the various experts that Entre has in-house. NowCare is very grateful for Entre & Net Monitor because it allows us to focus solely on our patients/customer's needs because Entre has fulfilled ours.
Entre’s NetMonitor service allows us to be proactive in making our hardware and software decisions. Immediate alerts give us the information we need to promptly uncover an issue and implement an efficient and effective solution. Knowing that our server is being monitored around the clock gives us peace of mind and allows us to spend more time on our customers.
The most important factor for me is that I am assured that Entré knows what is going on with our network on a 24/7 basis, and addresses items before I am aware. Prior to NetMonitor, server reboots were necessary at times, not only causing network downtime but uncertainty as to why servers were going down. We are also confident that our 70 network PCs are constantly monitored and issues are addressed long before they become serious causing downtime.
Our company recently installed the Navori system to help us better communicate with our employees. Entre’ did a great job of supporting the system and the startup and made it easy to get going. It takes me less than 5 minutes a day to do this [update the player] and is very much appreciated by our employees.
The instructor was awesome, the place was clean, quiet and easy to find.
The instructor was very easy to talk to and had substantial knowledge of the subject.
Very clear presentations, and the instructor tried to customize the material to match our needs.
The instructor was well organized, helpful, easy to understand, professional, and knowledgeable.
Frank is very well experienced in Excel, he did explain all the training on an understandable level, he answered all the questions, and the place was clean and very friendly.
Frank is a helpful, informative, and willing to change the course to match our needs.
I had a 1 on 1 class yesterday at Entre for windows 8. Frank was my instructor, and it was amazing, painless and humorist. For all of you complainers about windows 8 you need a class at Entre to open your eyes to the cool things that it does. Thank you Frank and Kim. My system is wonderful. Charlene DeBrock
Just finished a training class at Entre for windows 8. Everyone that is confused , frustration and doesn't like change should take the class, it was painless and very interesting. Frank was my trainer and he was very patient with me. Windows 8 is now my friend. — feeling happy.