Avaya End Project Satisfaction Survey

Your Name (required)

Company Name (required)

Position (required)

Your Email (required)

1. Are you a new client to Entré?
YesNo

1a. If not, what other Entré services have you used?


2. Who was your sales person for the Avaya project?


3. How satisfied were you with your sales person's communication regarding quotes, pricing, changes to the project, etc?
1. Very Dissatisfied2. Dissatisfied3. Neutral4. Satisfied5. Very Satisfied

4. How did you hear about Entré being an Authorized Avaya Business Partner?


5. Was your IP Office implementation scheduled and installed as expected? (yes/no)
YesNo

6. How satisfied were you with the pre-implementation process and communication?(ie: pre-install workbook meeting, site survey, phone system pre-programming and set up)?
1. Very Dissatisfied2. Dissatisfied3. Neutral4. Satisfied5. Very Satisfied

7. Was your engineer and/or technician able to answer your questions and resolve any issues in a timely manner?
YesNoN/A

8. Were there any issues or changes to the project that prevented the implementation from installing on the scheduled installation date?
YesNo

8a. If yes, briefly explain?


9. Based on your recent Phone System Implementation, how likely are you to recommend Entré Computer Solutions as a local Avaya Business Partner?
1.Highly Unlikely2.Unlikely3. Neutral4.Likely5. Highly Likely

10. Your implementation experience is very important to us and we value your feedback. Please tell us what you were impressed with and/or how we can improve.

Upon completion and reciept of your survey, Entré will send you a $25 gift card.

Δ